Introduction
Franco's Tax & Payroll LLC ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website at francostaxpayroll.com, use our services, or communicate with us.
Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Financial Information: Tax documents, income information, payroll data, and other financial records provided for the purpose of delivering our tax and payroll services.
- Business Information: Business name, EIN, business structure, and related details for business clients.
- Communication Data: Information you provide when contacting us through our website forms, email, or other communication channels.
- Website Usage Data: IP address, browser type, pages visited, and other analytical data collected through standard web technologies.
How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide tax preparation, payroll processing, bookkeeping, and other financial services
- To communicate with you about your account, services, and appointments
- To respond to your inquiries and provide customer support
- To send marketing and promotional communications (with your consent)
- To comply with legal and regulatory requirements
- To improve our website and services
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
- With government agencies (such as the IRS or state tax authorities) as necessary to provide our tax and payroll services
- With service providers who assist us in operating our business, subject to confidentiality agreements
- When required by law, regulation, or legal process
- To protect our rights, safety, or property
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS/Text Messaging Policy
If you opt in to receive SMS/MMS messages from Franco's Tax & Payroll LLC, the following terms apply:
- You may receive recurring marketing and promotional SMS/MMS messages, including offers, updates, and information about our tax and payroll services, sent using an automated telephone dialing system (ATDS).
- Message frequency varies; you may receive up to 4 messages per month.
- Message and data rates may apply depending on your mobile carrier and plan.
- You may opt out at any time by replying STOP to any message. Upon opting out, you will receive a confirmation message and no further SMS/MMS messages will be sent.
- For help, reply HELP to any message or contact us at andy@francostaxpayroll.com.
- Consent to receive SMS/MMS messages is NOT a condition of purchasing any goods or services from Franco's Tax & Payroll LLC.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent for SMS messaging at any time
Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Franco's Tax & Payroll LLC
2390 Fruitridge Rd, Sacramento, CA 95822
Email: andy@francostaxpayroll.com
